Privacy Policy

Effective Date: 1 February 2025

At LabAssist, your privacy and the security of your data are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our products and services, including RePro DX.

  • Information We Collect

    We collect the following types of information:

    • Personal Information: Name, contact details, and professional credentials of users.
    • Operational Data: Usage data related to RePro DX, including probe tracking logs, reprocessing records, and user activity.
    • Technical Data: Device details, IP addresses, and other system-related information for troubleshooting and system optimization.
  • How We Use Your Information

    We use the collected information to:

    • Provide, maintain, and improve our products and services.
    • Ensure compliance with regulatory standards in probe reprocessing.
    • Enhance user experience by personalizing system features.
    • Generate reports for operational and audit purposes.
  • Data Security

    We implement strict security measures, including data encryption, access controls, and regular system audits, to protect your information against unauthorized access or disclosure.

  • Sharing and Disclosure

    Your data is shared only under the following circumstances:

    • With your explicit consent.
    • To comply with legal and regulatory requirements.
    • With trusted third-party service providers assisting us in delivering our services (bound by confidentiality agreements).
  • Copyright and Intellectual Property

    All content, software, and features of RePro DX, including its design, code, and associated documentation, are the intellectual property of LabAssist.

    • Restrictions: Users are prohibited from copying, distributing, or reverse engineering any part of RePro DX without prior written permission from LabAssist.
    • Unauthorized reproduction or distribution of any component of the system is a violation of applicable intellectual property laws and may result in legal action.
  • Data Retention

    We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

  • Your Rights

    You have the right to:

    • Access the information we hold about you.
    • Request corrections or deletions of your data, subject to legal or contractual limitations.
    • Withdraw consent for data processing, where applicable.
  • Updates to this Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated versions will be posted on our website, with the effective date clearly indicated.

  • Contact Us

    If you have questions about this Privacy Policy or our data practices, please contact us at:

    Brampton Entrepreneur Centre, 41 George St S, Brampton, ON L6Y 2E1, Canada

Copyright Notice

© 2025 LabAssist. All rights reserved. Unauthorized reproduction or distribution of RePro DX or its components is strictly prohibited.

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